Revision as December 5th , 2022

Wave App Usage Rules

Wave Terms of Service

These Terms of Service set forth the terms and conditions, as well as rights and obligations regarding your download, installation, registration, log-in, and use of Wave Service (as defined below) between you and Wave. Please read the terms and conditions carefully as they affect your interests.

Wave Service is only provided to whoever has attained the age of 12. If we find that you are younger than 12 years old and have registered for an account, Wave is entitled to refuse to provide all or part of the services to you. Notwithstanding, if you are a Japanese citizen and reside in Japan, you have acknowledged and agreed that any person younger than 18 years old is not allowed to use Wave Service between 10 PM and 5 AM.

When you access the webpage that shows the “Wave Terms of Service” to register Wave account for the first-time, and continue to register, log in, and use Wave Service, it will be deemed that you and/or your legal representative have , spending reasonable review period (which is suggested as 5 days or longer time period),carefully reviewed these terms of service (including the Rules of User Conduct, Privacy Policy, Intellectual Property Policy, Game policy, same below) and truly understood them, and agreed to abide by the foregoing Terms of Service and the policies. For example, in Taiwan, if you are under 20 years old, you must obtain the permission from you legal representative (such as your parent or legal guardian) before you can register an account.

Defined Terms:

Wave Service: the term “Wave Service” in this Terms of Service means the online services provided by Wave through its Service Software (Wave App) and Service Website ( https://wave.com.tw ), such as live streams, online videos, and online shopping. Wave and their successors are entitled to make any change to said software and website, including but not limited to a change of name, domain name, or additional content.
Wave Service and its Software/Website: is the collective term referring to Wave Service, Wave Service Software, and the Wave Service Website.

1. Service Provider and Change of Terms of Service

You agree that Wave may, as required for its operation and at its sole discretion, its successor, or collaborative partners approved by Wave to carry on the operation of all or part of Wave Service and continue to apply these Terms of Service.
Wave and their successors may modify these Terms of Service, and may publish the new provisions, policies or rules of Wave Service and its Software/Website at any time. Whenever it is practicably possible, Wave will notify you about the modified terms of service and new content by means of website announcement and/or notification in the application. Please do not continue to log in or use Wave Service if you do not completely agree with the modified terms of service or any new content. If you continue to log in or use our services, it will be deemed that you and/or your legal representative have carefully reviewed the modified terms of service for more than five days and truly understood them, and agreed to abide by the modified terms of service and new content.

2. Special Provisions for Individual Services

Wave Service and its Software/Website contain information or links to certain information content lawfully obtained by Wave, and include other individual services lawfully operated by Wave. These services may exist as independent modules on Wave Service and its Software/Website. Wave is entitled to add, reduce, or change the settings and services of these special modules from time to time.
Meanwhile, the above individual services may ask you to accept the protocols specifically prescribed for those services, or the rules binding upon you and the providers of such services. Wave will provide these protocols and rules for your review in a predominant way. Once you have started using the above services, you will be deemed to have accepted and agreed to be bound by the user terms of individual service at the same time.
If you wish to use the service provided by Wave’s collaborative partner or 3rd party which you may access through Wave service, you should comply with the user terms of service of such Wave’s collaborative partner or 3rd party in addition to Wave Terms of Service. You will be responsible for, and Wave will not involve itself, in resolving any dispute, loss, or damage incurred due to services provided by such Wave’s collaborative partner or 3rd party.

3. Download, Install, Register, Log in and Use Wave Services

To use Wave Service, you have to download and install the official version of Wave software from Wave or its collaborative partner, register an account, and log in. You may also register an account and log in from the official website of Wave. If you attempt to use Wave Service through any nonofficial software or website of Wave Service, Wave will not be responsible for any loss incurred to you thereof.
Wave may develop different versions of Wave Service for different endpoint devices (such as mobiles or computers). You should obtain, download, install and update the appropriate version of the software based on the actual conditions of your device. If you no longer need to use Wave Service, you may uninstall the software on your own.
To better improve the user experience and service, Wave will provide software updates for Wave Service from time to time (including but not limited to software modification, upgrades, function enhancement, development of new services, replacement of software). To ensure Wave Service, software security, and improve the user experience, Wave will notify you in an appropriate manner such as website announcement and/or notification in the application after the update of Wave Service and the software. You may decide whether to accept the updated version or service. If a user does not accept this, part of the features may be restricted or become unavailable.
Unless otherwise expressly authorized by Wave in writing in advance, you may not make any unauthorized login or use of Wave Service and its Software/Website in any form, including but not limited to adaptation, copying, distributing, vertical search, or transaction.
You understand that you will have to prepare the endpoint device (such as mobile, computer and other devices) related to Wave Service and its Software/Website in order to use Wave Service. Once you activate Wave Service software or log in to the Wave Service website on your endpoint device, it will be deemed that you have used Wave Service software and Wave Service. To fully implement all functions of Wave Service, you need to connect the endpoint device to the internet, and afford all necessary expenses (such as data charges, internet fees).
Without the consent or full authorization of a right holder, you may not register any account for any person other than you yourself.
Wave provides the registration channel to you. You may choose the combination of digits/characters for your username in compliance with the laws and Wave Rules of User Conduct, and set the password according to the security requirements on your own. Your username and password will be the certificate for you to log in and use Wave Service.
You understand and promise that your username does not violate any national laws and regulations, as well as the terms, policies, and rules of Wave; your username, profile picture, introduction, and registration information, as well as other personal data information does not contain any illegal and unacceptable information; you will not use another person’s name to open the account without permission (including but not limited to impersonating another person’s name, title, font size, profile picture, and other misleading ways); and that you will not register a Wave account with malice (including but not limited to frequent registration or bulk accounts). Wave is entitled to review the registration information submitted by you.
The ownership and rights to and in the account you registered with Wave Service belong to Wave. You will solely have the right to use that account after you complete the registration process. The account is for your personal use only. Without Wave’s written consent, it is prohibited to let anyone else use the account as a gift, grant for use, lease, transfer or sale, or in any other manner. If Wave finds or has reasonable belief that a user is not the original account creator, Wave is entitled to suspend or terminate the service provided to that account without giving any notice to you and should not be held liable for the user of that account.
If Wave reasonably believes more than one user uses the same Wave account, Wave is entitled to block such users and Wave account without any legal responsibility.
You should not snoop on the log in information of any other person, or log in to another Wave user’s account, or cause any detriment to the security of other Wave users’ accounts.
You should not share the password or other log in data for the Wave Service and its Software/Website with anyone, or cause any detriment to the security of your Wave accounts.
You are fully responsible for any activity under your account, including but not limited to data modification, statements, payments and other operations on Wave Service. If you find anyone using your account without your permission, or other security vulnerabilities, you should immediate notify Wave. Wave hereby reminds you to properly protect your username and password.
You should log out safely after your use. You are sole responsible for any account theft or lost password due to improper custody. You can notify Wave to recover your username or password immediately after you lose your username or forget your password. You understand and acknowledge that the password recovery system requires consistency between the information provided by the requestor and the data recorded on the system, and is unable to identify whether the requestor is the authorized user of the account.
In addition to registering an account on your own, you may also register and log in with a username that you are authorized to own, including but not limited to the account of software or platform of a collaborating partner who has implemented a real-name registration policy, to use Wave Service unless otherwise prohibited by the collaborating partner’s software or platform. When you use the said existing username to log in, you warrant that you have truthfully registered the username.
Every Wave user can only own one Wave account. The way to register Wave account: (1) create a new wave account (2) register with a third party platform account legally owned by you. If Wave reasonably believe an user uses more than one Wave account, Wave is entitled to block such user and Wave accounts without any legal responsibility.
You are solely responsible and Wave does not assume any liability for any theft or loss of account due to another’s malicious attack, any cause attributable to yourself, or force majeure.
If you use Wave Service on behalf of a legal entity, you represent and warrant that you are fully authorized to enter into a contract for such legal entity, and your authorization will remain in effect.
You understand and agree that if you do not log in for more than one consecutive year after you register an account, Wave is entitled to deactivate or delete your account at any time, and the points in the account will be void, unless otherwise provided by the laws of your jurisdiction or territory.

4. Advertising

You understand and acknowledge that Wave may display commercial ads, promotions, or information (including commercial or noncommercial information) from the third-party vendors of Wave on Wave Service and its Software/Website. You should determine the truthfulness and reliability of such ad or promotional information at your sole discretion and on your own responsibility. Unless otherwise expressly provided by the law, you are solely responsible and Wave does not assume any liability for any purchase or transaction based on such ad or promotional information, or any damage or loss incurred due to the foregoing.
You understand and acknowledge that your express opinion, trust, discovery, or firsthand experience about a specific product on Wave Service may constitute a recommendation or testimonial of advertising. You will be solely responsible for, and Wave will not involve itself in, any misleading result caused by such advertising.
Some of Wave Service is supported by advertising revenue. Therefore, Wave Service will display ads and marketing events. You agree that we can place these ads and marketing events on Wave Service or the content published by you, even though this may cause your content to be edited, changed and/or modified. You also agree that we can edit, change and/or modify your content, or change the method, pattern, and/or scope of the ads and marketing events without a notice obligation.
You understand that we are unable to mark every chargeable service, sponsored content, or commercial message in Wave Service or the services related to Wave Service.

5. Purchase Points

You clearly understand and agree that you have to firstly purchase some points through the sales channel recognized by Wave in order to use the specific features (such as giving present, playing games) in Wave Service. In case of any violation of the foregoing, Wave may deactivate or delete your account, and you will not be able to obtain any data through your account, including the points and royalties under your account.
You clearly understand and agree that the purchase of points is a deliberate conduct, and Wave is not obliged to refund any money for the reasons provided by you unless otherwise required by the law.If you cancel an order at the app mall after purchasing the points, we will take back the points that are already used by you, as well as any effect associated with the use of points (including but not limited to sharing royalties, level, experience, or ranking).
You understand and agree that any event point acquired on Wave Service (such as point giveaways) cannot be redeemed for cash unless specified in these Terms of Service (such as the royalty sharing mechanism).
Wave Service strictly prohibits any user from acquiring cash from another user under any circumstances, and from conducting cash transactions , or selling points or being an agent of sales of points , or selling or lending accounts in private. In case of any violation of the foregoing, Wave may deactivate or delete your account, and you will not be able to obtain any data through your account, including the points and royalties under your account.
Wave Service strictly prohibits any user from acquiring cash from another user under any circumstances, and from conducting cash transactions , or selling points or being an agent of sales of points , or selling or lending accounts in private. In case of any violation of the foregoing, Wave may deactivate or delete your account, and you will not be able to obtain any data through your account, including the points and royalties under your account.

6. Mechanism of Sharing Royalties (Profit-sharing Mechanism)

Based on the contribution of your account (the popularity of your live streams on Wave Service), you will be entitled to certain royalties. You can receive the royalties only when the accumulated royalties in your account have reached NT$3,000. You have to enter the receiving account (Taiwan’s bank account which receive NT$.) information to obtain your royalties. Please make sure that bank account (Taiwan’s bank account which receive NT$.) settings are normal. If you fail to complete the aforementioned normal settings, it will cause failure in sharing royalties.
If you materially violate the Rules of User Conduct of Wave, we will deactivate or delete your account, and you will not be able to obtain any data through your account, including the points and royalties under your account.
Wave may determine the royalty calculation method at its decision. We reserve the right to modify the royalty calculation method at any time without additional notice. If you log in and use Wave’s services, it will be deemed that you have agreed upon and accepted our full right for calculating and paying royalties.
Wave Service strictly prohibits any user from acquiring cash from another user under any circumstances, and from conducting cash transactions , or selling points or being an agent of sales of points , or selling or lending accounts in private. In case of any violation of the foregoing, Wave may deactivate or delete your account, and you will not be able to obtain any data through your account, including the points and royalties under your account.
If you cancel the order at the app mall after purchasing the points, we will take back the royalties associated with those points given by you. If we find that you have frequently cancelled orders, we will deactivate or delete your account, and you will not be able to obtain any data through your account, including the points and royalties under your account.

7. Disclaimer

You understand and agree that Wave Service and its Software/Website may be affected or interrupted due to various reasons, and will not provide any warranty for (including but not limited to):

Merchantability, fitness for specific purpose
No interruption, timeliness, safety, reliability, or being error-free; compliance with the user’s expectations of any software, service or other materials obtained through the company
Correction to any errors in the software

Users should be careful, and determine the validity of any online information, account password, ad or promotional information related to suspicious loans or property on their own. Wave is not liable for any direct, indirect, incidental, special, consequential or punitive damage for any loss of profit, loss of goodwill, loss of data, or any tangible or intangible loss incurred due to the foregoing reason.
You understand and agree that Wave Service and its Software/Website is provided in the status that can be achieved by present technology and conditions. Wave will use its best effort to provide the services to you, and ensure the consistency and security of the services. You understand that Wave cannot foresee and prevent all legal, technical, or other risks at all times, including but not limited to the interruption of service, loss of data and other risks arising from force majeure, viruses, trojans, hacker attachments, system instability, defect of collaborative partner’s services, and other security issues. In the event of the foregoing risk, Wave will attempt to recover in a timely fashion. However, you agree that Wave will not be responsible for any loss to the users due to such risk.
Wave is authorized to manage the illegal or prohibited conduct under this agreement. Such right does not constitute Wave’s obligation or promise. Wave does not guarantee a timely discovery of any misconduct, or a corresponding measure.
Wave is not liable for any loss of profit, or any consequential, special, indirect or incidental damage arising from these Terms of Service or Wave Service, even though Wave has been advised of the possibility thereof.

8. Default

For any violation or suspected violation of these Terms of Service, Wave may terminate all or part of the services at its sole discretion and based on the circumstances (including but not limited to measures such as advanced alert, stopping the publication and transmission of content, deleting any content that has been published or transmitted, restricting part of or all account features, or even permanent suspension of an account), and may take any adequate remedial legal action. Wave is entitled to announce the results of the disposition, and may decide whether to reactivate all or part of the services based on actual conditions. We will retain and send the records of any suspected infringement, crime, or other conduct breaking the laws and regulations, to the competent authority and its designated agency for safeguarding website content as required by the law, and will cooperate with the investigation by the competent authority. Wave will not recover any content that has been deleted. If we suspend or delete your account, you have fully understood and agreed that you will not be able to obtain any data through your account, including the points and royalties under your account.
You will be held fully liable for any complaint, lawsuit or claim arising from your violation of these Terms of Service. You agree to pay damage USD 100,000 as well as to indemnify and hold harmless Wave, and its successor for all losses incurred due to any damages paid to a third party by, or punishment imposed by Wave and its successor for any illegal conduct or breach of contract by you (including but not limited to loss of goodwill and pecuniary loss, such as government penalty, litigation fees, attorney’s fees, damages claimed by any third party).

9. Change, Interruption and Termination of Service

You understand and agree that Wave may modify, suspend, discontinue, or terminate Wave Service and its Software/Website after publishing the notice as required for the overall operation and is not responsible to the users or liable for any damage.
We reserve the right to remove, delete, cancel, edit and/or block all or part of the content published by you for any reason without giving any prior notice to you. Wave Service may sometimes be interrupted due to scheduled maintenance or update, emergency recover, failure of communication connectivity and/or equipment, or any other reason. We will not be liable to you for any modification, suspension, failure, deactivation or discontinuance of Wave Service, or loss of content published by you, or any damage in any form.
If we deactivate your account, you may not create another account on your own without obtaining our written consent.
Restriction on territory: It is not our intention to have the information provided in Wave Service be disseminated or used by any person or entity in the jurisdiction or country that deems the dissemination or use of such information illegal. We may decide to restrict all or part of the use of Wave Service and its Software/Website with respect to any person, territory or jurisdiction at our sole discretion at any time. If your use of Wave Service is not allowed under the law applicable to you, you must deactivate your Wave account and stop using Wave Service.

10. Transfer and Subcontract

Without our prior written consent, you should not transfer or subcontract these Terms of Service or all or part of the rights and obligations hereunder to any third party. Any transfer or subcontract by you without our prior written consent is void. We may transfer or subcontract these Terms of Service or all or part of the rights and obligations hereunder to any third party without your consent.

11. Severability

If any provision of these Terms of Service contradicts the applicable law, or is unenforceable, then without prejudice to the purpose of these Terms of Service, the contradiction or unenforceability will not affect the remaining provisions of these Terms of Service and the validity thereof.

If you have any questions about Wave Terms of Service, or are required to contact Wave under the terms and conditions, please contact Wave Customer Service: support@wave.com.tw

Wave Rules of User Conduct

These Rules sets forth the terms and rules regarding your use of Wave Service and its Software/Website data (as defined below) between you and Wave. Please read the terms and conditions carefully as they affect your interests.

When you access the webpage that shows the “Wave Terms of Service” to register Wave account for the first-time, and continue to register, log in, and use Wave Service, it will be deemed that you and/or your legal representative have , complying with the Taiwanese law requirements about reasonable review period (which is suggested as 5 days or longer time period),carefully reviewed these terms of service (including the Rules of User Conduct, Privacy Policy, Intellectual Property Policy, game policy, same below) and truly understood them, and agreed to abide by the foregoing Terms of Service and the policies. For example, in Taiwan, if you are under 20 years old, you must obtain the permission from you legal representative (such as your parent or legal guardian) before you can register an account.

For any violation or suspected violation of these Rules, Wave may terminate all or part of the services at its sole discretion and based on the circumstances (including but not limited to measures such as advanced alert, stopping the publication and transmission of content, deleting any content that has been published or transmitted, restricting part of or all account features, or even permanent suspension of an account), and may take any adequate remedial legal action. Wave is entitled to announce the results of the disposition, and may decide whether to reactivate all or part of the services based on actual conditions. We will retain and send the records of any suspected infringement, crime, or other conduct breaking the laws and regulations, to the competent authority and its designated agency for safeguarding website content as required by the law, and will cooperate with the investigation by the competent authority. Wave will not recover any content that has been deleted. If we deactivate or delete your account, you have fully understood and agreed that you will not be able to obtain any data through your account, including the points and royalties under your account.

You will be held fully liable for any complaint, lawsuit, or claim arising from your violation of these Rules. You agree to pay Wave punitive damage USD 100,000 as well as to indemnify and hold harmless any company under Wave, and its successor for all losses incurred due to any damages paid to a third party by, or punishment imposed by a governmental authority on the Wave and its successor for any illegal conduct or breach of contract by you (including but not limited to loss of goodwill and pecuniary loss, such as government penalties, litigation fees, attorney’s fees, and/or damages claimed by any third party).

Defined Terms:

Wave Service: the term “Wave Service” in these Rules means the online services provided by Wave through its Service Software (Wave App) and Service Website ( https://wave.com.tw ), such as live streams, online videos, and online shopping. Wave and their successors may make any change to said software and website, including but not limited to change of name, domain name, or additional content.
Wave Service and its Software/Website: is the collective term referring to Wave Service, Wave Service Software, and the Wave Service Website.

Rules of User Conduct

You are responsible for your use of Wave Service and its Software/Website. Unless permitted by the laws or Wave’s prior written approval, you may not:
Use any extension, plug-in, system or collaborative tool not authorized or permitted by Wave to interrupt, destruct, modify or influence Wave Service and its Software/Website.
Use or target Wave Service and its Software/Website by any conduct detrimental to cyber safety or other infringement and illegal conducts, including but not limited to:

Illegally invading other’s internet, interrupting with other’s normal internet function, stealing internet data, and other activities detrimental to cyber safety.
Providing any program or tool that is designed to invade the internet, interrupt with normal internet function and protective measures, or steal internet data to imperil cyber safety.
Knowingly providing support advertising, promotion, payment and settlement to any person who is conducting any activity detrimental to cyber safety.
Using unauthorized information, or accessing unauthorized servers/accounts.
Accessing public computer networks, or other’s computer systems without authorization, and deleting, modifying, or adding information storage.
Attempting to investigate, scan, test the weakness of Wave Service and its Software/Website, or implement other conduct detrimental to cyber safety without authorization.
Attempting to interrupt or destroy the normal operation of Wave Service and its Software/Website, willfully distribute malicious programs or viruses, and other conduct destroying or interfering with the normal internet information service.
Falsifying the name or part of the name of a TCP/IP data pack.
Implementing reverse engineering, reverse compilation, coding of Wave Service software, or any manner in order to find out the source code of the software.
Registering a Wave account with malice, including but not limited to frequent or bulk account registration.
Money laundering.
Acting in violation of the laws and regulations, Terms of Service, policies, and rules of Wave, or infringing upon other’s legal rights.
Under any situation, if Wave has reason to believe that your conduct has breached or might breach the above provisions, Wave may determine and respond at its sole discretion, and terminate the services provided to the user withoutby giving any prior notice and seeking the relevant liabilities.

You should not assist, encourage, conspire with, or represent other Wave Service users (including users and live streamers) to submit a request in violation of the Wave Terms of Service (including these Rules) to Wave, or request Wave to provide any privilege to a live streamer, regardless of whether you submit the foregoing requests through Wave and its Software/Website, or by direct contact with any Wave personnel.
You should not defame, bully, abuse, harass, threaten, coerce, or impersonate other users of Wave Service and its Software/Website and personnel of Wave through image and text, language, body gesture or other expression, regardless of whether you make the foregoing expression through Wave Service and its Software/Website.
You should not assist, encourage, conspire with, or represent other Wave Service users (including users and live streamers) to interfere with or manipulate the process and result of relevant events of Wave Service and its Software/Website (including but not limited to contests and lucky draws). If you violate the mentioned rules and involves in suspicion of gambling or other infringement and illegal conducts, you shall be liable for the relevant legal liabilities.

Rules of Information Content

You should willingly comply with the laws and regulations, social norms and good moral character with respect to the content published by you, including but not limited to texts, photos, video chats, or sound messages (such as posts, pictures, live streams, short clips), by using Wave Service. Otherwise, Wave will immediately take the corresponding measures.
You will not publish the following content that:

threatens national safety or discloses national secrets
Any speech and expression of political topics, and any speech, behavior, act, expression that may cause serious negative consequences.
advocates terrorism and extremism
incites territorial discrimination and hatred
fabricates or disseminates rumors, is fraudulent or fake information, interferes with social order, and/or destroys social stability
disseminate or distribute obscenity, pornography, gambling, violence, murder, terror or criminal solicitation
imperils cyber safety, or national security by using the internet
insults or threatens other people by image and text, language, body gesture or other expression
disseminate obscene statements which damage the social order and good moral character
doxes or snoops on other people’s privacy, personal datainformation or data
infringes other people’s legal rights (including but not limited to right of personal name, right of portrait, right of fame, privacy, agency, trademarks, copyrights, other intellectual property rights) (e.g. Play the music or songs that own by other people)
posts, disseminates, transmits, broadcasts, publicly airs or displays in any manner any personal, privileged, proprietary, aggressive, threatening, violent, provoking, explicit, discriminative, illegal, hateful, harassing, obscene or sexually suggestive data, text, file, information, user name, image, illustration, picture, symbol, photo, sketch, sound or video edit, voice, music, work, link or any other content
disseminates commercial ads, or similar commercial solicitation information, excessive marketing information and junk information
take photos of or film other people without consent, and infringe upon other people’s legal rights
contains horrific, violent and bloody, highly dangerous, detrimental content to the performer, or other people’s physical and mental well-being, including but not limited to:

any content of violence and/or self-mutilation
any content threatening to life and well-being, of performance using guns and other arms and weapons, or detrimental to personal and/or property rights of themselves or others
any content encouraging or soliciting others to participate in any activity that might cause harm to the human body, or result in death, or is illegal
any scene related to death: corpses, specimens, or murder scenes

uses vague or altered photos or videos that cannot be used to identify you personally
edits other people’s photos and texts by deleting from or affixing with text/symbols/information to such photos or tests which may damage the image of such people or cause negative comments to them.

You should not provide sexual services, sell or purchase any illegal merchandise or drugs (even though the drug is legal in your area) by using Wave Service and its Software/Website. Illegal merchandise includes but is not limited to: plagiarized merchandise, guns and arms, cigarettes and alcohol, live animals.
You should not sell or promote products or things through Wave Service and its Software/Website except for official cooperation with Wave.
You should not encourage or solicited the users of Wave Service to use the live streaming/short clip services of other brands by using Wave Service and its Software/Website.
You should not create or upload any unauthorized commercial or harassing messages (such as junk message) to any user of Wave Service and its Software/Website.
You should not transmit any computer worm, virus, spy software, malicious software, or other malicious codes, or in any manner interfere with, discontinue, overload, or destroy the normal operation, safety, secrets, or interface of Wave Service and its Software/Website.
You should not alter, modify, or change the functions, completeness and/or service interface of Wave Service and its Software/Website, or create any derivative work, crack or attempt to obtain our source code or other intellectual property rights; nor use Wave Service with plug-ins, reverse compilation, or in any improper manner.
You should not create, alter, modify or change other websites or mobile applications to improperly indicate any relation with Wave Service and its Software/Website.
You should not restrict or attempt to restrict other users from using Wave Service and its Software/Website, or interfere with or attempt to interfere with other users’ use of Wave Service and its Software/Website.
You should not assist or encourage anyone to violate any provision of Wave Terms of Service (including these Rules) and/or any term announced by Wave.
We may (but are not obliged to) preview and/or monitor your Wave account, relevant activity, and/or any content you published through Wave Service and its Software/Website (hereinafter referred to as “content published by you”).
If we consider that any content published by you violates any provision of Wave Terms of Service (including these Rules), you agree that we have the absolute right to remove, delete, cancel, edit, alter, modify and/or block your Wave account and/or all or part of content published by you with or without prior notice.
You are fully responsible for any content published by you, and/or interaction between you and other users of Wave Service and its Software/Website whether online or offline. You agree that Wave shall not be liable for any conduct of users of Wave Service and its Software/Website. Notwithstanding, we may join in any dispute between you and other users of Wave Service and its Software/Website if we deems appropriate.

Rules of Use of Information

Without Wave’s prior permission, you may not perform by yourself or authorize others to, allow, or abet anyone to take the following action to Wave Service and its Software/Website:

Copy, read, adopt the information content of Wave Service and its Software/Website for the commercial purpose of, including but not limited to, promotion, increasing views and traffic.
Edit, collate, arrange the information content of Wave Service and its Software/Website for display at any channel other than the source page of Wave Service and its Software/Website.
Use any form of identifier, including but not limited to special labels or special codes, to generate traffic, views, redirection, transfer or kidnap, or cause adverse effects to the information or content of Wave Service and its Software/Website for yourself or assisting a third party.
Illegally obtain the information content of Wave Service and its Software/Website.

Upon Wave’s written permission, you should still comply with the following rules for sharing or reposting the information content of Wave Service and its Software/Website:

Without Wave’s prior written consent, you will not publish, provide or disclose to any third party any information related to popular search terms, hit rates, categories, search volume, click-through rates, or views retrieved, calculated, or obtained by you.
You will not make any form of alternation to the source page of Wave Service and its Software/Website, including but not limited to the homepage portal of Wave Service and its Software/Website, not mask, insert or place any interference such as pop-up window on the source page of Wave Service and its Software/Website.
You will take safe, effective, and strict measures to prevent any bypass, including but not limited to “spider” programs, by a Collaborative Partner to illegally obtain the information content of Wave Service and its Software/Website.
You will not use Wave Service for sale and commercial use other than the purpose as permitted by Wave in writing, or disclose to a Collaborative Partner, provide or allow a Collaborative Partner to use Wave Service in any manner for any relevant information content.
If you share, repost, or copy any information content of Wave Service and its Software/Website to any third party, you should comply with the rules specified by Wave for such purpose.

If you have any questions for Wave Rules of User Conduct, or are required to contact Wave under the terms and conditions, please contact Wave Customer Service: support@wave.com.tw

Wave Privacy Policy

This Policy sets forth the terms and conditions, as well as rights and obligations of the personal datainformation provided to Wave (as defined below) regarding your download, installation, registration, log-in, and use of Wave Service (as defined below) between you and Wave. Please read the terms and conditions carefully as they affect your interests.

When you access the webpage that shows the “Wave Terms of Service” to register Wave account for the first-time, and continue to register, log in, and use Wave Service, it will be deemed that you and/or your legal representative have , complying with the Taiwanese law requirements about reasonable review period (which is suggested as 5 days or longer time period),carefully reviewed these terms of service (including the Rules of User Conduct, Privacy Policy, Intellectual Property Policy, game policy, same below) and truly understood them, and agreed to abide by the foregoing Terms of Service and the policies. For example, in Taiwan, if you are under 20 years old, you must obtain the permission from you legal representative (such as your parent or legal guardian) before you can register an account.

For any violation or suspected violation of this Policy, Wave may terminate all or part of the services at its sole discretion and based on the circumstances (including but not limited to measures such as advanced alert, stopping the publication and transmission of content, deleting any content that has been published or transmitted, restricting part of or all account features, or even permanent suspension of an account), and may take any adequate remedial legal action. Wave is entitled to announce the results of the disposition, and may decide whether to reactivate all or part of the services based on actual conditions. We will retain and send the records of any suspected infringement, crime, or other conduct breaking the laws and regulations, to the competent authority and its designated agency for safeguarding website content as required by the law, and will cooperate with the investigation by the competent authority. Wave will not recover any content that has been deleted. If we deactivate or delete your account, you have fully understood and agreed that you will not be able to obtain any data through your account, including the points and royalties under your account.

You will be held fully liable for any complaint, lawsuit, or claim arising from your violation of this Policy. You agree to pay Wave punitive damage USD 100,000 as well as to indemnify and hold harmless any company under Wave, and its successor for all losses incurred due to any damages paid to a third party by, or punishment imposed by a governmental authority on Wave and its successor for any illegal conduct or breach of contract by you (including but not limited to loss of goodwill and pecuniary loss, such as government penalties, litigation fees, attorney’s fees, and/or damages claimed by any third party).

Defined Terms:

Wave Service: the term “Wave Service” in this Policy means the online services provided by Wave through its Service Software (Wave App) and Service Website ( https://wave.com.tw ), such as live streams, online videos, and online shopping. Wave and their successors may make any change to said software and website, including but not limited to a change of name, domain name, or additional content.
Wave Service and its Software/Website: is the collective term referring to Wave Service, Wave Service Software, and the Wave Service Website.
Personal dataInformation: means the information that directly or indirectly identifies a natural person.

Obligations to Give Notice for the Collection of Personal DataInformation

Purposes for collecting personal data information:
040 Marketing
090 Consumer, client management and service
148 Online shopping or other ecommerce service
152 Advertising or commercial conduct management
157 Survey, statistics and research analysis
Wave will only use the personal datainformation provided by you for the specific purposes of collection, except for:

As required by police/prosecutorial/judicial/tax authorities, or other authorized agencies under the legal proceeding.
As permitted by you in writing for the use of another purpose.
In compliance with the relevant laws for personal datainformation protection.

Types of personal datainformation:
C001 Personal identifier, such as name, address, telephone number, account applied for on online platform, email address, certificate serial number.
C011 Personal description, such as age, gender, date of birth.
Period, area, object, and method of use of Personal Data Information
Wave will collect, process, use, and retain, including but not limited to, your email address, telephone number, age, gender, and other personal datainformation you decide to provide for up to two years after the end of the relevant service/event (or for a different period under a specific purpose) based on the foregoing purposes, upon your consent, or under a contractual relationship, or according to the relevant laws for personal datainformation protection in the area of Wave Service (worldwide) through the internet, email and/or paper document to:

Provide and constantly maintain and improve Wave Service, including offering additional features and content.
Respond to your opinion, questions and requests, and provide customer services relevant to Wave Service.
Send you the technical announcements, version updates, security alerts and services, as well as operational messages relevant to Wave Service.
Market Wave service.
Provide you with promotional information about online service such as online live streaming, online video, online shopping, etc. that is provided by Wave through its service software (Wave App) and service website ( https://wave.com.tw ).
Monitor and analyze the activities of use of Wave Service, and retain transaction records and negotiation process relevant to Wave Service.

You may decide what Personal dataInformation you want to provide. However, Wave may not be able to provide applicable services, announcements, updates, operational messages, promotional offers, etc. if the information is insufficient or incorrect.

Inquire about, Browse, Make a Copy of, Supplement, Correct, Stop Collection/Processing/Use of, and Delete Personal DataInformation
With respect to your Personal DataInformation provided to Wave, you may contact the Wave Customer Service to exercise the following rights (notwithstanding, Wave may reject your request in accordance with the relevant laws for personal Datainformation protection ). Wave may charge NT$100 per each application to cover the labor cost for processing your request.

For inquiries or requests to browse, Wave may charge NT$100 per each request as the processing fee.
For request to make a copy, Wave may charge NT$100 per each request as the processing fee.
Request to supplement or correct.
Request to stop the collection, processing or use of.
Request to delete.

Shared Use of Your Personal DataInformation by Wave and Third Parties

You agree to authorize the Wave, their successors, and the entities approved by Wave to use the Personal DataInformation such as your name, phone number, email address etc. provided or published for registering and/or using Wave Service and its Software/Website in order to maintain the quality, richness, and security of Wave Service. For avoidance of doubt, you agree that your activities of publishing, revising, and/or deleting any content on Wave Service and its Software/Website may be synced to the serial user-point software and website operated by the foregoing companies (if any). The responsible party to well manage the mentioned Personal DataInformation is Wave.
Collaborative Partner: In order to provide you with more efficient service, ampler events, and safer data management, Wave will engage professional third parties as actually required to implement such service and event (such as carrier, bank, PR marketing company, and/or information security company, hereinafter referred to as “Collaborative Partner”). Therefore, it is necessary to allow the Collaborative Partner to access, process, or use your Personal DataInformation. You also agree that the Collaborative Partner to whom Wave provide your Personal dataInformation include those entities that are located in the territory outside of your country or residence.

Others

Anonymous information: When you browse the content of Wave Service on the internet, Wave will retain the relevant records collected by our server or automatically generated when you are browsing or searching online:

Records of use: When you send or receive any message through our services, we will collect the information of these messages, including the time, date, sender, and recipient. We will also collect the information of your use of our service, including your browser type, language, time of use, and IP address.
Device information: We will collect the information of the device that you use to access to our services, including the device type, operating system and version, equipment label number, telephone number and cellular data information. In addition, subject to your consent, the services can access the contacts and image storage applications in your device in order to support the features when you are using the services.
Location information: Subject to your consent, we will collect the location information of your device in order to support the features when you are using the services.
Data tracking: We will use various data tracking technology to collect information in order to facilitate ourselves to improve the services and your user experience.

Cookie policy: Wave Service will enable the website server of Wave Service to recognize relevant records on your computer by means of cookies, and will connect to your through cookies only if you agree to remain logged in, or at each time you log in. Most browsers are defaulted to accept cookies; however, you may choose to reject cookies. You can change the acceptance of cookies in the setting of your browser, including accepting all cookies, receiving of a notification when setting cookies, or rejecting all cookies. We advise you: when you are doing online shopping or using any paid service, please activate cookies to complete the shopping.
A website linked with Wave Service may also obtain your Personal DataInformation. The privacy policy on such website will apply to the Personal DataInformation that you provide directly to it. Wave will not be jointly and severally liable with such website.
However, please understand that due to technical limits and any malicious act that might exist, it is impossible to guarantee one hundred percent information security in the industry of internet service even though the security measures are enhanced as much as possible. You shall understand that when you access Wave Service and its Software/Website, there might be some problems caused by any factor beyond Wave’s control (such as hacker attack). Therefore, you should adopt positive measures to protect Personal DataInformation. For example, change your password regularly, or do not disclose your username and password to anyone. You are advised that the measures provided by Wave for protecting Personal DataInformation are only applicable to Wave Service and its Software/Website. Once you leave Wave Service and its Software/Website to browse or use other websites, services and content resources, Wave will be unable and is also not obliged to protect any Personal DataInformation you submitted to any website other than Wave Service and its Software/Website, regardless of whether you visit or browse the above websites through the links or direction on Wave Service and its Software/Website.
You should not publish any private or confidential information through Wave Service (including but not limited to your or anyone else’s credit card information, bank account information, ID number, passport number, social security number, driver’s license number, nonpublic telephone number or email).
You agree that Wave may transmit, use and process your Personal DataInformation in Taiwan, or any location where Wave has its own or subcontracted data processing centers.
Account information: You can update your Personal DataInformation by editing your account setting in the App.
Push notification: Wave will send push notifications or system reminders to your device. You can change the notification setting in you device setting (iOS), or through the App (Android).
Wave use TrueDepth API technologies (ARKit, with automatic estimation of the real-world directional lighting environment) to create AR effects within the App. The only use of this information is to provide valuable user features. None of the information collected by the TrueDepth API ever leaves the user’s device. We do not share information with third parties, do not store or process in any other way the data which we accessed and used via TrueDepth API.

For any questions regarding Wave Privacy Policy, please contact Wave Customer Service: support@wave.com.tw

Wave Intellectual Property Policy

This Policy sets forth the terms and conditions, as well as rights and obligations regarding intellectual property in connection with Wave Service and its Software/Website data, as well as the Content that you publish on or in Wave Service and its Software/Website (as defined below) between you and Wave. Please read the terms and conditions carefully as they affect your interests.

When you access the webpage that shows the “Wave Terms of Service” to register Wave account for the first-time, and continue to register, log in, and use Wave Service, it will be deemed that you and/or your legal representative have , complying with the Taiwanese law requirements about reasonable review period (which is suggested as 5 days or longer time period),carefully reviewed these terms of service (including the Rules of User Conduct, Privacy Policy, Intellectual Property Policy,game policy same below) and truly understood them, and agreed to abide by the foregoing Terms of Service and the policies. For example, in Taiwan, if you are under 20 years old, you must obtain the permission from you legal representative (such as your parent or legal guardian) before you can register an account.

For any violation or suspected violation of this Policy, Wave may terminate all or part of the services provided at its sole discretion and based on the circumstances (including but not limited to measures such as advanced alert, stopping the publication and transmission of content, deleting any content that has been published or transmitted, restricting part of or all account features, or even permanent suspension of an account), and may take any adequate remedial legal action. Wave is entitled to announce the results of the disposition, and may decide whether to reactivate all or part of the services based on the actual conditions. We will retain the records of any suspected infringement, crime, or other conduct breaking the laws and regulations, and send to the competent authority and its designated agency for safeguarding website content as required by the law, and will cooperate with any investigation by the competent authority. Wave will not recover any content that has been deleted. If we deactivate or delete your account, you have fully understood and agreed that you will not be able to obtain any data through your account, including the points and royalties under your account.

You will be held fully liable for any complaint, lawsuit, claim and related costs arising from your violation of this Policy. You agree to pay Wave punitive damage USD 100,000 as well as to indemnify and hold harmless any company under Wave, and its successor for all losses incurred due to any damages paid to a third party by, or punishment imposed by a governmental authority on Wave and its successor for any illegal conduct or breach of contract by you (including but not limited to loss of goodwill and pecuniary loss, such as government penalty, litigation fees, attorney’s fees, and damages claimed by any third party).

Defined Terms:

Wave Service: the term “Wave Service” in this Policy means the online services provided by Wave through its Service Software (Wave App) and Service Website ( https://wave.com.tw ), such as live streams, online videos, and online shopping. Wave and their successors may make any modification to said software and website, including but not limited to a change of name, domain name, or additional service.
Wave Service and its Software/Website: is the collective term referring to Wave Service, Wave Service Software, and the Wave Service Website.
Content that you publish and share on or in Wave Service and its Software/Website: includes, without limitation, the live stream, posts, photos and/or short clips published by you. If any data provided to Wave Service and its Software/Website is your private personal datainformation, please see the Wave Privacy Policy.
Mark/Name used by Wave: Wave trademarks means any registered and unregistered trademarks, business marks, business name, brand marks of product/service, brand name of product/service, name of website, domain name, or any symbol that shows the identity of Wave and its products and services, including but not limited to, “ ,” “Wave”.

Wave owns or has lawfully licensed the intellectual property rights, including but not limited to trademarks, patents, copyrights, trade secrets and know-how, to or in the data of Wave Service and its Software/Website, including but not limited to words, pictures, files, information, data, website structure, webpage layout, webpage design, member contents, audio, video files, sound, music works, original works, applications, links and other content or information. No use, modification, adaptation, reproduction, copy, display, public broadcasting, public transmission, public performance, translation, dissemination, publishing, publication, reverse engineering, decoding or disassembly, sell, license and other ways shall be performed by any person without permission. If you wish to cite or repost the foregoing software, program, or website content, you shall lawfully obtain the prior written consent from Wave or other right holders unless otherwise expressly permitted by the law. Otherwise, you will be liable for all damage violation hereof.
Please do not use the Marks/Names used by Wave (as defined) without permission under any circumstance. Without Wave’s prior written consent, you shall not display, use, license or apply for trademark registration for the foregoing marks/names independently or in any combination, nor make any express or implied statement that you have the right to display, use, or otherwise dispose of the foregoing marks/names to any person. You will be held fully and independently liable for any damage and fees incurred by Wave or any third party due to your use of the foregoing marks/names in violation of this Policy.
With respect to any Content that you publish on or in Wave Service and its Software/Website (as defined),Wave will not claim ownership of content and information that you publish and share on or in Wave Service and its Software/Website. By contrast, you agree to authorize:

Wave, their successors, and/or collaborative partners approved by Wave to have global, non-exclusive, unlimited, unconditional, transferable, irrevocable and royalty-free rights to store or manage such content, and
Wave, their successors, and/or collaborative partners approved by Wave to have global, non-exclusive, unlimited, unconditional, transferable, irrevocable and royalty-free rights to reproduce, edit, compile, copy, publicly transmit, adapt, translate, publicly broadcast, publicly post, publicly release, disseminate, publish, sublicense and other ways to use such content for public welfare, or advertising, promoting or operating Wave and its Software/Website, and may sublicense foregoing rights within the range.
Wave, their successors, and collaborative partners approved by Wave are not obligated to pay any price or compensation to you or any third party or to pay any consideration for the use of your content and information on Wave Service and its software/websites. For avoidance of doubt, you agree that the foregoing grant of rights includes the use, copy, and display of the personal image, portrait, name, trademark, brand, title, mark or company logo (if any), and the rights and permission of any other brand, marketing or promotional asset owned by or authorized to you and integrated into the content.

You hereby declare and warrant to Wave, their successors, and collaborative partners approved by Wave that

You own the content that you publish on or by Wave Service or have rights to authorize you by other ways to reproduce, edit, publicly transmit, adapt, translate, publicly broadcast, publicly publish, publicly release and sublicense the foregoing content.
Content published and used on or through Wave Service does not violate, abuse or infringe the rights of any third-party, including but not limited to privacy, agency, publicity rights, copyrights, trademarks, and/or other intellectual property rights.
You agree to pay all royalties, fees, and any other payment due to your posting on or by Wave Service.

You authorize Wave and their successors by themselves, or through hiring a professional, or a collaborative partner to protect the rights to the Content that you publish on or in Wave Service and its Software/Website on your behalf in the form of, including but not limited to, monitoring the infringing conduct, issuing a demand letter, filing for litigation, arbitration, mediation, or settlement, and to make and independently implement any decision regarding the protection of such rights. You also agree that Wave and their successors may ask you to provide relevant proofs of ownership of rights in order to exercising the foregoing actions. For avoidance of doubt, you understand that Wave and their successors have the right but are not obliged to conduct the foregoing actions for the protection of those rights.
You agree to cooperate with Wave’s rules for managing intellectual property infringement as described below:

When the right owner finds any suspicious infringement to their intellectual property rights caused by any Content that you publish on or in Wave Service and its Software/Website, the right owner may provide initial evidence that Wave is enough to identify the intellectual property right and provide contact information of the right owner and report the misconduct to Wave Customer Service ( support@wave.com.tw ).
Upon the receipt of such report, Wave may request the complainant to provide the proof of evidence (such as information of trademark registration) and/or a statement (such as a representation that the allegations are true, the complainant is the copyright owner or the agent of the copyright owner, and that the complainant will be liable for any damage incurred by Wave or other person due to false statement) if we are in doubt of whether they are the right owner.
Wave will handle complaint based on information provided from the right owner and may provide the name and email of the complainant (the right owner) to the alleged infringer (such as a live streamer) and take reasonable steps to remove the content from Wave Service as soon as possible.
Wave will manage the personal datainformation of the alleged infringer (such as a live streamer) according to the Privacy Policy. The complainant shall file a complaint/petition with the police/prosecutorial/judicial/tax authority, or other competent authorities if they wish to obtain the personal datainformation of the alleged infringer. Wave will cooperate with the provision of personal datainformation upon the receipt of the demand of the competent authority following the legal procedures.
The content published on or in Wave Service and its Software/Website by a Wave Service user cannot be recovered once it is removed by Wave based on the IP infringement claim by a complainant.
Infringement of intellectual property rights: If the alleged infringer has been reported for incident of IP infringement, Wave has rights to terminate to provide all or part of the services to that alleged infringer.
How to report a copyright infringement:

We recommend you to directly file the report to Wave Customer Service ( support@wave.com.tw ) (no electronic signature required) in order to obtain faster response.

Wave reserves rights to change the clauses by its own decision at any time. Unless we make or change the clauses due to legal or administrative reasons, we will provide reasonable and prior notice before the updated terms become effective. You agree that we may notify you by posting the updated terms on Wave Service, and after the updated terms become effective, using the Service (or participating through other reasonable actions we designate) means that you agree to update the terms. Therefore, you should review these terms of use and the updated terms before using the Service. The updated terms shall become effective at the time of publication or at a later time as specified in the updated terms and shall apply from the effective date to the way you use the service.

For any questions regarding Wave Intellectual Property Policy, please contact Wave Customer Service: support@wave.com.tw

Wave Game Policy

Capsule & Blue v.s. Red Game Policy (“Policy”)

Capsule: Users send a gift, then the system will randomly give different types of gift. The biggest reward possibility is 1.5%.
Red vs Blue: Each run of the game is independent and not affected by the results of the previous game. The odds of red, green, and blue are as follows: Red (43.75%), Green (12.5%), and Blue (43.75%). This game is probabilistic of nature and does not guarantee winning in every run.

Racing Games: Each run of the game is independent and not affected by the results of the previous game. Every character has their own ability values and the value decides the probability to win. Correspondence between the character's ability and probability are as follows: B (6~17%), A (about 20%) %), and S (25~37%), This game is probabilistic of nature and does not guarantee to win in every run.

For any improper and illegal means which influence the data of the event, once found, the user who violated the rule will be disqualified. Platform reserves the rights to clear data, stop eligibility for winning, and withdraw any rewards that have been issued.

Other notes: Just because a user purchases or participates in an event does not mean they will receive Wave Money or specific items (items are for in-game use only)!

1. Please carefully read this Policy before you start playing the game (“Game”). If you disagree any of this Policy, please immediately leave this platform. Once you start playing the Game, you shall be deemed having agreed and accepted this Policy.

2. For any improper and illegal means which influence the data of the event, once found, the user who violated the rule will be disqualified. Platform reserves the rights to clear data, stop eligibility for winning, and withdraw any rewards that have been issued.

3. The Game is only for user entertainment. The output obtained by the user cannot be reversed into cash or valuable commodities, and cannot be used for profit interaction in any form.

4. All offline transactions, gift purchases and other improper behaviors are prohibited. The platform will severely crack down on all types of profit-making transactions. Any third-party offline transactions of users shall take upon oneself the adverse consequences.

5. It is forbidden to use any behavior that affects the Interaction fairness, or use improper or illegal means such as product bugs to participate in the game. Once the above happens, the platform has the right to cancel the award/recovery, suspend your user account, and terminate our services to you. If the circumstances are serious, the platform reserve the right to take legal actions.

6. It is strictly prohibited that a user transacts any Wave Coins or in-game items earned within the Game for cash or valuable, or transfers or sells to other users for cash.

7. If you wish to give or donate Wave Coins to a streamer on any platform managed by the company, you shall comply with the applicable gift-sending and donation rules as promulgated by the company. It is strictly prohibited from entering into any rebate or profit-sharing arrangement with streamers.

8. Given the different laws and regulations in each jurisdiction, if you are located in a jurisdiction other than Taiwan, your eligibility to participate in the Game might be subject to the local law requirements of such jurisdiction. For your interest and compliance, if you have any questions in this aspect, kindly consult with your counsels.

9. To protect the integrity of the Game, we welcome you to report any other user’s breach of this Policy (Email:support@wave.com.TW). Upon receipt we will conduct appropriate investigation take necessary measures as soon as possible.

10. We reserve the right to modify, amend, and supplement this Policy. Any modification, amendment, or supplement will become effective immediately upon announcement by us on the Platform, and shall constitute an integral part of this Policy.

11. Feel free to contact us (Email:support@wave.com.TW) if you have any questions about this Policy.

For any questions regarding Wave Privacy Policy, please contact Wave Customer Service: support@wave.com.tw

Governing Law, Jurisdiction and Dispute Resolution

This version of Wave App Usage Rule (including Terms of Service, Rules of User Conduct, Privacy Policy, Intellectual Property Policy and Game Policy) will apply to those users whose IP address is located in the territory outside of Japan while registering for Wave account (“Non- Japanese User”). In case of any differences between English version and Chinese version of this usage rule, the Chinese version shall prevail. The laws of Taiwan shall govern and Taiwan Taipei District shall be the jurisdiction over any dispute, allegation, request, or claim arising from Non-Japanese User’s downloading, installation, registration, log in or use of Wave Service.